Terms and Conditions
Agreement Between you and EASANYA.com
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE
Welcome to EASANYA ECO GREEN PTE LTD ("we", "us", "our", “EASANYA”) website, www.easanya.com (the “Site”). The Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). and your use of the Site constitutes your agreement to all such Terms including our privacy policy (www.easanya.com/privacy) in return for which we will provide you with access.These Terms apply to any orders and purchases made on the Site. EASANYA reserves the right to amend/update this Terms and Conditions at its sole discretion without notice to the Customer. If at any time you do not wish to accept these terms then you may not use this site.
This Site is an online web store owned by EASANYA ECO GREEN PTE LTD and the ecommerce solution is provided by EasyStore (www.easystore.co).
Privacy
Your use of the Site is EASANYA ECO GREEN PTE LTD ‘s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices,storage and usage.
Intellectual rights and use of the site
All information, data, software, photographs, graphics, typefaces, music, sounds and other material (collectively "content") found in the site or marketing emails/social web sites or whatsapp/ telephone text messages that are protected by copyrights, trademarks, database and other intellectual property rights owned by EASANYA or its agents.
Any attempt to modify, reproduce, copy or distribute any of the content on EASANYA for commercial purposes without our prior consent is strictly prohibited. You acknowledge that EASANYA and/or third-party content providers remain the owners of such material and that you do not acquire any of those ownership rights by downloading copyrighted material. EASANYA reserves the right to revoke this authorization at any time, and any use shall be discontinued immediately on written notice from EASANYA.
You are not permitted to use the name of EASANYA or EASANYA ECO GREEN or any Marks, including in any advertising or publicity or as a hyperlink, without the prior written consent of EASANYA or such third party.
You may not use the domain name, easanya.com or otherwise adopt a similar name for your own use.
You may not use EASANYA.com or our services for any bad intentions that are not restricted to the following-
a)Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material
b)Transmitting material that encourages conduct that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations or code of practice
c)Gaining unauthorised access to other computer systems
d)Interfering with any other person's use of the website
e)Interfering or disrupting networks or web sites connected to the website
Access to website is both of our priority, still occasionally the web store may undergo repairs, maintenance or the introduction of new services. Availability and legitimacy of external links to other websites or materials found within this site are beyond the control of EASANYA.
Customer Registration
Registration with easanya.com is a must for shoppers to place the first (and sign-on for subsequent) order(s). Customers must be at least 18 years of age to register. Registration can be done by an Individual and/or a registered company with an authenticated email address, phone number and password.
Customers must also ensure that all details provided during registration or any other time are active, complete correct and updated (via your account on website or email us promptly to operations@easanya.com). Login credentials should be kept confidential and must not be disclosed or shared with anyone.
You will be responsible for any purchases and activities that are submitted under this Password. EASANYA shall have no responsibility or liability for any loss, damage, cost, expenses, or liabilities arising as a result of or in connection with the wrongful or fraudulent use of your Account.
Termination of user account
EASANYA reserves the right to refuse, suspend or terminate registration of individual and corporate member immediately at our discretion and not limited to following:
a)Inactive or Dormant Customers
b)Accounts of customers that we suspect have been compromised of security or used in breach of this Terms and Conditions and
c)A single customer using multiple accounts delivering to the same physical delivery address. This will be verified through mobile number and you will hereby agree to EASANYA sending you confirmation via mobile.In the event that the confirmation cannot be verified for any orders received, EASANYA reserves the right to cancel the order.
Purchase of Products
You agree to purchase services and goods from EASANYA ECO GREEN subject to these Terms and Conditions which will apply to all transactions using easanya.com
All orders made by you shall be deemed to be an offer made by you to purchase the selected product(s) and quantities set out in your order upon these Terms of Use. All orders shall be subject to acceptance by EASANYA. Processing of payment for an order shall not in itself constitute acceptance of the order by EASANYA, provided that where an order for any product(s) is rejected or cancelled by EASANYA, any payment made for such order shall be reversed or refunded by EASANYA in accordance with our prevailing refund policy at such time.
All orders made by you are subject to stock availability at the time of order processing. EASANYA reserves the right to cancel, amend or reject your order in whole or in part, at any time and without liability or compensation, where any product is out of stock, damaged or spoilt, or unavailable for any other reason. EASANYA reserves the right to limit your order or the quantity of a particular product you may order. You may contact us for suitable substitutes, if a product goes out of stock.
EASANYA will confirm acceptance of your order. This will occur either by message on the website immediately after you have confirmed your order, or by us sending an e-mail to the e-mail address you have provided to us. We may do both. When you order by telephone, your order will be accepted (or rejected, as the case may be) verbally by our staff. At this point the purchase contract will be made and we will arrange to supply the goods to you in accordance with your order.
We take care in providing you with accurate and up-to-date pricing, product and promotional information. Where item(s) has/have been displayed on our website or through our services with an incorrect, erroneous (price and/or information) we reserve the right to remove the item(s) from your order or amend the changes and inform you by email our decisions or for further actions. By confirming your amend purchase, you authorise us to charge the additional amounts to you. If you elect to cancel the amend purchase, we will reverse or refund payment for such item in accordance with our prevailing refund policy at such time. If we are unable to contact you, we will treat your order in respect of the incorrectly priced item as cancelled.
Delivery Details
a)We could currently deliver to main island of Singapore only. Delivery service is not available to Jurong Island and any of the outlying islands
b)Delivery date and time are subjected to availability
c)We will arrange to deliver the products only to the address found in your account profilethrough delivery agents. If the delivery address is in remote / non-serviceable address/ restricted entry, we reserve the right not to take up the delivery.
d)If the subtotal/ cart amount is $50 or above after applying the discount promo code, the order will qualify for free delivery. Otherwise,flat delivery fee(as stated in shipping page) will still apply
e)Customer needs to be present to receive the delivered items. There will be a re-delivery charge of $10/order if first delivery attempt is unsuccessful
f)Each order you make may include a charge for delivery (except for eligible orders of free delivery). Order confirmation page will show the applicable delivery charge. Delivery charges will vary with many factors including the type of customer, final value of your order, the time and place of delivery
g)All Goods must be checked for correctness in quality and quantity upon delivery
EASANYA or delivery agent assumes no responsibility or liability for any loss or damage occurring by reason of delay or inability to deliver as a result of any unforeseen/ unusual/emergency circumstances that are unavoidable or beyond our reasonable control or any cause whatsoever. Delays from such causes will extend the delivery period accordingly.
The Customer is not relieved of any obligation to accept or pay for Goods by reason of any delay in delivery or dispatch. Also EASANYA reserves the right to deliver in part(s) and each such part delivery is deemed to be sold under a separate contract.
Returns
If there is any damaged or incorrect product(s) (including delivery of additional product(s) not ordered by you), please contact us within 7 days of your delivery date at operations@easanya.com or call us at 82023584. EASANYA at its sole discretion, will offer a replacement or refund of the damaged or incorrect product(s), or arrange for the re-delivery, collection and/or return of the incorrect product(s).
Returned items (damaged/faulty/wrong products) must be in their original packaging with proof of purchase
EASANYA reserves the right, but has no obligation to, inspect the returned product and to determine whether the product was rightfully returned as mentioned above. Where EASANYA exercises its right to inspect the Product,EASANYA’s decision in respect of such returned products shall be deemed final and binding on you.
Refund of delivery charges(if paid by customer) for returned items is not permitted at all times.
Pricing and Payment
All product prices indicated are in Singapore dollars and we do not collect Goods and Services Tax (GST) from customers. Prices of products may change from time to time and any promotional discounts or offers may also be withdrawn at any time without notice.
Promotional Code, Vouchers and Special Discounts
Promotional codes, vouchers and discount sales are valid for a limited or specified period only and EASANYA reserves the right to modify, cancel or discontinue them at any time on the EASANYA website, without any notice. Promotional codes are not transferable and not redeemable for cash. Each promotional code has its own qualifying terms. It is void where prohibited by law. All offers are subject to availability and while stock lasts.
The general terms and conditions for all promotions are as follows:
a)Redemption of promo code is applicable to purchases made on EASANYA website (www.easanya.com)
b)Using a promo code discount in conjunction with other free gift promotions may alter the minimum amount criteria for it.
c)Please check your cart to ensure promo code discount is applied and review your order carefully before checkout.
d)Discount, vouchers and privileges are not exchangeable for cash, kind or other goods and services.
e)Payment for all orders shall be made in Singapore dollars.
Payment Methods
a)EASANYA uses trusted and secured third party “Payment gateway” solution for enabling customers to make payments.We accept payment for orders by MasterCard, Visa and PayPal only through this method. Kindly note that PayPal currently accepts MasterCard, Visa, American Express and Discover cards, and the credit/debit cards and payment methods accepted by PayPal is subject to change.
b)Customers can choose to use PayNow (UEN: 201908339G) to pay for the order
c)Only walk-in- customers may opt for Cash payment.
d)Corporate customers can pay through bank cheque. If corporate cheques require more lead time to issue, customers should inform us the appropriate delivery dates within sufficient time frame of processing the order. We reserve rights to delay order or charge redelivery fee of $8, if cheque is not ready upon delivery.
e)On occasions we may issue vouchers or coupons which will be accepted towards payment of an order on/before the date of expiry only.
EASANYA reserves the right to change the mode or method of payment for Products offered on line at any time by announcement via its website and/or email blasts
By placing your order, you authorise us(or payment gateway provider and its subsidiaries) to transmit information or to obtain information about you from third parties from time to time and this may include verification checks involving your debit or credit card number or credit reports in order to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation, to protect you and us from fraud, and to enable us to arrange delivery of your order to your nominated delivery address.
EASANYA will not process orders that attempt to use an incorrect, expired, or over-the-limit credit card. We will make our best efforts to contact you if this occurs. However, in the event such an order is processed, EASANYA reserves the right to collect funds for any uncollected transactions owed to it. EASANYA may charge a fee of S$5 per order should a payment made via credit card be declined resulting in the need for alternate payment or exception processing.
If you fail to pay any fees or charges when due or if a redelivery or restocking fee is imposed, EASANYA may charge such amount directly to the credit card identified in your Customer Account Information and we may suspend or terminate your access to our services. You shall be responsible and liable for any fees, including attorneys’ fees and collection costs, that EASANYA may incur in its efforts to collect any unpaid balances from you. Your right to use the EASANYA services is subject to limits established by EASANYA and/or by your credit card issuer.
Your credit card and payment details will be held on trusted secured third party payment gateway system; we do our utmost to ensure the security of these details. We store your payment information when you register with us to enable automatic payment for regular orders. Your payment card details are encrypted, stored and processed by a fully PCI compliant third party provider, and are inaccessible to any EASANYA staff or any other third party.
In the event of any shortfall in payment, we reserve the right to charge you for the additional amounts; and
in the event of any overpayment, we will reverse or refund the excess amounts paid for such item in accordance with our prevailing refund policy at the time of delivery.
Amendments/ Cancellation of Orders
Orders cannot be cancelled after it has placed and confirmed.
Amendments to orders are only possible if the order is still in pre-process stage(contact operations department for the status). Ready to ship or shipped orders cannot be modified/cancelled.
EASANYA shall not be liable to any Customer for any financial loss arising out of the refusal, cancellation or withdrawal of any order for any reason.
Warranty
EASANYA or its representatives expressly excludes all warranties, descriptions, representations or advice rendered as to the fitness or suitability for any purpose, tolerance to any conditions, similarity to sample, merchantability or otherwise of the Product supplied to the fullest extent permitted by law.
Indemnification
You agree to indemnify, defend and hold harmless EASANYA its directors, officers, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. EASANYA reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with EASANYA in asserting any available defenses.
USER GENERATED CONTENT
1.General
By posting, distributing, sending or displaying any comment, message (including email), data, information, text, music, sound, photos, graphics, or other content (the “User Generated Content”) to the Site, you (A) grant, and represent and warrant that you have the right to grant, to EASANYA a non-exclusive, royalty-free, perpetual, transferable, irrevocable, fully paid and sublicenseable right to use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from, and publicly display and perform, the User Generated Content throughout the world; (B) grant EASANYA and its affiliates and sublicensees the right to use the name that you submit in connection with such User Generated Content; and (C) represent and warrant that (i) you own and control all of the rights to the User Generated Content that you post or otherwise distribute, or you otherwise have the lawful right to post and distribute such User Generated Content to or through the Site; (ii) such User Generated Content is accurate and not misleading; and (iii) use and posting or other transmission of such User Generated Content does not violate these Conditions and will not violate any rights of, or cause injury to, any person or entity. You further grant EASANYA the right to pursue at law any person or entity that violates your or EASANYA’s rights in the User Generated Content by a breach of these Conditions.
User Generated Content submitted by users is deemed non-confidential and EASANYA is under no obligation to treat such User Generated Content as proprietary information. Without limiting the foregoing, EASANYA reserves the right to use the User Generated Content as it deems appropriate, including, without limitation, deleting, editing, modifying, rejecting, or refusing to post it. EASANYA is under no obligation to offer you any payment for User Generated Content or to attribute authorship of User Generated Content to you. If, nonetheless, it is determined that you retain moral rights (including rights of attribution or integrity) in the User Generated Content, you hereby agree that (A) you do not require that any personally identifying information be used in connection with the User Generated Content, or any derivative works of, or upgrades or updates thereto; (B) you do not oppose the publication, use, modification, deletion and exploitation of the User Generated Content by EASANYA or its agents; (C) you waive and will not claim or assert any entitlement to any moral rights of an author in any of the User Generated Content; and (D) you release EASANYA from any claims that you could otherwise assert against EASANYA by virtue of any moral rights.
2. Use of Chat Rooms, Bulletin Boards and Other Interactive Areas
The Site may contain forums, blogs, bulletin boards or other interactive areas in which you or third parties may post content, messages, materials or other items on the Site (the “Interactive Areas”). If EASANYA provides such Interactive Areas, you are solely responsible for your use of such Interactive Areas and use them at your own risk. By way of example, and not as a limitation, you agree that when using any of the Interactive Areas, you will not post, upload, transmit, distribute, store, create or otherwise publish any of the following:
a)Material that is sexually explicit, violent, derogatory, unlawful, libellous, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, an invasion of another individual’s privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;
b)Material that promotes illegal drug use, tobacco or firearms use;
c)Material that constitutes, encourages or provides instructions for a criminal offence, violates the rights of any individual or group, or that otherwise creates liability or violates any local, state, national or international law;
d)Material that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party;
e)Material that uses the names or likenesses of persons living or dead without their permission or that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity;
f)Unsolicited advertising or links to other commercial sites;
g)Names, addresses, phone numbers, email addresses, Social Security numbers, credit card numbers or other personally identifiable information of you or someone else;
h)Viruses, corrupted data or other harmful, disruptive or destructive files;
i)Material that is unrelated to the topic of the Interactive Area(s) in which such material is posted;
j)Material that communicates messages inconsistent with the positive good will of EASANYA; or
k)Material that, in the sole judgement of EASANYA, is objectionable, or which may expose EASANYA or its users to any harm.
EASANYA takes no responsibility and assumes no liability for any User Generated Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is EASANYA liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. As a provider of the Interactive Areas, EASANYA is not liable for any statements, representations or User Generated Content provided by its users on this Site. Although EASANYA has no obligation to screen, edit or monitor any of the User Generated Content posted to or distributed through any Interactive Area, EASANYA reserves the right, and has sole discretion, to remove without notice any User Generated Content posted or stored on the Site.
Any use of the Site, including the Interactive Areas, in violation of these Conditions may result in termination or suspension of your permission to use the Site.
3. Comments and Submissions
Anything that you submit or post to the Site and/or provide EASANYA, including, without limitation, comments, feedback, suggestions, reviews, ideas and questions (collectively, “Comments”) is and will be treated as nonconfidential and nonproprietary, and EASANYA shall have the royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Comments by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Comments. All Comments shall automatically become the sole and exclusive property of EASANYA and shall not be returned to you. EASANYA is and shall be under no obligation (A) to pay any compensation for any Comments and (B) to respond to any Comments.
You agree that no Comments submitted by you to the Site will violate any right of any third party, including, but not limited to, copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.
You agree that EASANYA may use and/or disclose information consistent with our Privacy Policy.
Copyright Complaint Policy-Infringement Notification
If you believe in good faith that materials hosted by us infringe your copyright, please provide the written information requested below. The procedure outlined below is exclusively for notifying EASANYA that your copyrighted material has been infringed.
Please provide the following information in the following order (including Section Numbers):
1. A clear identification of the copyrighted work you claim was infringed.
2. A clear identification of the material you claim is infringing the copyrighted work, and information that will allow us to locate that material on the Site, such as a link to the infringing material.
3. Your contact information so that we can reply to your complaint, preferably including an email address and telephone number.
4. Include the following statement: “I have a good faith belief that the material that is claimed as copyright infringement is not authorized by the copyright owner, its agent, or the law.”
5. Include the following statement: “I swear, under penalty of perjury, that the information in the notification is accurate and I am the copyright owner, or am authorized to act on behalf of the owner, of an exclusive right that is allegedly infringed.”
6. The notice must be signed by the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Notices of claims of copyright infringement on the Site should be emailed to:
operations@easanya.com re: copyright infringement
We suggest that you consult your legal advisor before filing a notice or counter-notice. Also, please note that you will be liable for damages (including, but not limited to, costs and attorney fees) if you make a false claim of copyright infringement.
We will review and address all notices that comply with the requirements above.
Limited Liabilities
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. EASANYA AND/OR ITS (its agents) MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
EASANYA AND/OR ITS its agents MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. EASANYA AND/OR ITS its agents HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
EASANYA shall not liable for any consequential, indirect or special damages or loss of whatever descriptions. To the extent that EASANYA is liable in contract, tort or otherwise for any loss, damage or injury arising directly or indirectly from any defect in or or non-compliance of the Product or any other breach of EASANYA's obligations hereunder, such liability shall not in any event exceed an amount of 50 Singapore dollars.
Both EASANYA and the delivery company will not be held responsible for any damages or loss of Products after delivery. The Customer shall not use the Product in any manner and/or for any purpose for which they are unsuited for and shall be responsible for using all necessary skill and care in handling and using the Product. The Customer expressly agrees that EASANYA assumes no obligation or liability for any advice or information given with the Products and EASANYA assumes no responsibility for any inaccuracy or misstatement of any such information. The Customer assumes all risks connected with the use and storage of the Product.
Customer unreservedly acknowledges and agrees that he/she assumes all risk in connection with the use of this site. EASANYA shall not be liable for any direct, indirect, consequential or punitive damage or loss of profits or loss of revenue however arising from the use of, access to the site. Without limitation to the foregoing:
Before acting on the information found on EASANYA website, you may wish to confirm the facts that are important to your decision making. Product information on our website may be different from information on the products for a variety of reasons including such things as manufacturers’ updates and changes. EASANYA reserves the right to change or update information on any product on EASANYA at any time without prior notice.
To the fullest extent permitted by law, EASANYA shall not be liable for any error or omission in the content of the site including any damage or injury arising out of or in connection with any access or use of the site whether such damage/injury is caused by failure of performance, error, omission, defect, delay in operation, computer virus, theft, etc.,
Miscellaneous
All product images used on our web site are only representative of goods on offer. Actual goods may not be exactly the same size, design or packaging.
Customer Feedback
Any Customer feedback should be addressed to EASANYA ECO GREEN PTE LTD on operations@easanya.com or call 8202 3584 during office hours.
Governing Law and Jurisdiction
These Terms and Conditions shall be construed in accordance with the applicable laws of Singapore. Both the Customer and Easanya irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Singapore.